Our Privacy positions how we at Thelema Infotech Solution collect, use and protect any of the information that is entered by the participant or customer in our Website, or Social media platforms or through the written means. We ensure that all the collected informations are safe with us in various forms like physical, electronic and managerial procedures and ensure security of the datas. We DO NOT sell or give the datas of our Participants / Customers to any other third party persons for any reasons. Persons seeking those informations may strictly refrain from contacting us.
Information we collect from the participants or customers will be containing Name, Mobile Number, Email address, Demographic information like addresses, pin codes, Date of Birth, Gender, educational qualifications depends upon the events that the participant or the customer is registering for. We do collect the data for various purposes like intimating the participant or customer for sending informations to them towards the successful conduct of the event. From time to time we send promotional emails and sms for the interested participants regarding various events, products and the services that is offered by us. If any previously interested customer or the participant does not want to receive any promotional email or sms you can directly fill the below form and we will not send you any further promotions.
We never collect or store any of your Banking details like Internet banking username or passwords, Credit or Debit Cards details, UPI details for any other cause other than refunds. We will clear the collected details once the refund procedures are completed successfully.
All Payments done for availing the services are non refundable at any circumstances. Paybacks or transferring of the services are not possible. We can offer to change or upgrade your services over cities and no other change or cancellations shall be done under any circumstances.
If the Event is Cancelled by the Organizer due to any unavoidable circumstances which are out of bound by the Organizer or Natural/Climatic Conditions, the amount collected towards the event will be settled within 10 working days without any deductions of the paid amount towards the participation.
All refunds will be settled to the Participant’s Bank account or a cheque will be issued in the Participant’s Name. Cash refunds will not be done under any circumstances. For receiving any refund, We require the details where you wish to receive the refund.
Refunds Generally happens in the following Stages of Verification of Payments, Approval for Refund and Bank Transfer for the Beneficiary.
Do Not share your Net Banking Use id Passwords, Debit / Credit Card details, OTP to any one and keep your details Confidential. Thelema Infotech Solution and its Employees will never ask for any of the above details. If someone seeks any of your above details kindly report to the concern authorities and keep yourselves safe from any fraudental people.
For registered participants or customer where there is a shipment to be sent to the participants, we ship on the timeline where it is clearly mentioned in the launching of the particular event. There will not be any hidden charges on the shipping as we will be clearly intimating when a particular product is being sipped to the participant/customer.
We do ship the materials in standard courier services like Blue Dart, Professional Courier, DTDC Courier, ST Courier, or through Speed Post depending on the feasibility of the service with the courier partner.